FAQ

Q: Is there palm oil in your candles?

A: No, there is no palm oil in any of our products.  We use 100% Soy wax in all of our candles and melts.

Q:  Can I purchase candle refills?

A: Not at this time.  However, we are in the development stage and will be offering refills in the future.

Q:  What is the burn time for your candles?

A:
Tealight: 4-5 hours
Medium Jar: 20-25 hours
Large Jar 30-40 hours
Bling Jar: 35 – 40 hours
The Stephanie Jar: 60-70 hours
Frosted 3 Wick Jar: 80-100 hours
Gold Jumbo Jar (available to host’s only): 120 hours

Q: Can I purchase your product if I live outside of Australia?

A: Not at this time.

Q: What do I do if my product arrives damaged?

A: Contact us and we will organise a replacement.

Q: What is this white pattern on top of my candle/melt/tealight?

A: Our candles are made with 100% pure soy wax and thus sometimes can have a naturally occurring white “frosting” swirled throughout the candle. This does not affect the candle in any way and is a sign that our candles are pure and only made with the best soy wax available.

Q: How do I become a consultant?

A: Contact us and we will contact you to discuss.